At BlackBand Hospitality and Leisure Services, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect personal information from you when you interact with our website, make a reservation, or use our services. This information may include:
- Contact information (such as name, email address, and phone number)
- Payment information (such as credit card details)
- Reservation details (such as dates of stay, room preferences, and special requests)
- Communication preferences (such as newsletter subscriptions)
- Other information you provide to us voluntarily
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and personalizing our services to meet your needs
- Processing reservations and payments
- Communicating with you about your reservations, inquiries, and requests
- Sending you marketing communications and promotional offers, if you have opted in to receive them
- Analyzing and improving our website, services, and customer experience
- Complying with legal and regulatory requirements
Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- With service providers and business partners who assist us in providing our services (such as payment processors, IT service providers, and marketing agencies)
- With other companies within the BlackBand group for internal administrative purposes
- When required by law or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others
- With your consent or at your direction
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
Data Security
We take reasonable measures to protect the confidentiality and security of your personal information, including implementing technical and organizational safeguards to prevent unauthorized access, use, or disclosure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will securely dispose of or anonymize your information when it is no longer needed for these purposes.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information, as well as the right to object to or restrict certain processing activities. If you have any questions or concerns about our use of your information, please contact us using the information provided below.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us here.